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Monday, April 25 • 17:00 - 17:45
The Customer Success Executive LIMITED

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As CS executives, what are our personal  and leadership developmental needs to become really effective at Customer Success?  What should Senior CSMs be doing  to become a VP Customer Success? To what extent do we need to develop competences in the areas of Data Analytics, Coaches, Digital Marketing experts, Cloud Technologists, CRM experts, Customer Service, Sales, People Management, Business Transformation, Strategic vision, Product Management and much, much more.  What’s critical?  And what is “nice to have?
Speakers
avatar for Peter Lyon

Peter Lyon

Chief Revenue Officer, eSpatial
Peter Lyon is currently the Chief Revenue Officer for eSpatial. Responsible for the acquisition of new customers and retention of existing customers, Peter is scaling up all customer facing roles to enable further revenue growth. With over eight years implementing Customer Success... Read More →

Monday April 25, 2016 17:00 - 17:45 BST
Tate Clore
  Case Studies

Attendees (9)