Loading…
Back To Schedule
Monday, April 25 • 17:00 - 17:45
Customer Success and Customer Support LIMITED

Sign up or log in to save this to your schedule, view media, leave feedback and see who's attending!

Tweet Share
Limited Capacity seats available
Is Customer Success just the Millennial way of saying "Customer Support" or "Premier Support?”  Or is it necessarily something new and necessary?  Should Support be a part of the Success organization?  

Come and join the conversation and explore what the similarities and differences are and how Customer Success fits into a customer-facing career path.
Speakers
avatar for Dan Steinman

Dan Steinman

CCO, Gainsight
Dan is Gainsight’s Chief Customer Officer and, in that role, has ultimate responsibility for Gainsight’s customer’s satisfaction and success. Customers are his passion going all the way back to his days as an SE at IBM. Dan’s career includes being a very early employee at... Read More →

Monday April 25, 2016 17:00 - 17:45 BST
National Suite
  Best Practices

Attendees (6)